Below are a list of our most frequently asked questions.
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Fill out the form at the bottom with any additional questions you may have and we'll get back to you as
quickly as possible.
1Is it safe to do electrical repair myself?
Performing electrical repair can be a very dangerous job! Unless you are trained in electrical
repair, we do not encourage you to do updates yourself. Please seek the assistance of a qualified
electrician to help you with your electrical repair needs, for your own safety.
2Can I buy parts for my home at your stores? Do I HAVE to be a general contractor
or do you sell to the general public?
Anyone is welcome to come to our stores to get their supplies and equipment for their plumbing and electrical
repair needs! Our Waverly store is more geared towards residential/consumer sales and our Dickson store is more
geared towards general contractor sales.
3Why do drains get clogged?
Drains can get clogged from a number of reasons. Kitchen drains usually get clogged from food items
that have gone down the drain, whereby bathroom drains usually get clogged from hair and other residue
build-up over time.
4What causes my faucet to drip?
There are many reasons why a faucet may be dripping, but the most common reason is because of a worn
out seal, or o-ring. Usually by simply replacing the worn out seal, that will stop the leaking.
5How can I prevent my pipes from freezing?
There are several, simple precautionary steps that you can take to help stop your pipes from freezing...
-Keep you home temperature at a minimum of 68 degrees
-Disconnect all outside garden hoses and install covers on outdoor faucets
-Wrap your home pipes that are nearest exterior walls and in crawl spaces with pipe insulation
-Open the cabinet doors below sinks. This will allow the warm air to circulate
-Heat your basement
-Insulate the outside walls and the unheated areas of your home
6What is the white substance around my shower head and faucet?
What you are seeing is mineral deposits and build-up. You can wash them off using vinegar and water, or
soap and water.
7Why is there a bad odor coming from my garbage disposal?
Food that has not been properly disposed of is most likely the problem. You can try to clean
the disposalwith a tray of ice cubes and letting it run until they are melted, then running cold
water. You might also try a hot water and vinegar solution.